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Good day I want to cancel my subscription how can I do that? 

After creating drag and drop pairs based on the instruction labeled at the drop and drag tolls it doesn't work.
In the "view" option the drag boxes are movable and can be placed to the correct places but the drag boxes are blank/empty.

Hace tiempo creé una ficha, la encuentro en "Mis cuadernos" pero no  en "Mis fichas". Me gustaría recuperarla para crear un enlace para mi alumnado.

I have been considering buying the standard plan to get rid of the ads.  My students have not been able to use the site this year because the ads are making their old laptops run too slowly.  I am wondering if I will be able to cancel the plan if it doesn't help.  

Necesito la factura del número de pedido 95901 del pago la suscripción anual.

Hello, it's impossible for one of my students to create account. His email address is [email protected]

He can't manage to sign up. Can you please try to create an account for him or tell me what to do ? 

is it possible to cancel everything so we can start from zero again ? 

Thank you

file pdf yang di upload tidak lebih dari 5,5 mb namun tetap tidak bisa upload ke worksheet, kesalahannya dimana kenapa tidak bisa

My students use chrome to work, but it seems that the sound doesn't qork.  I thought I'd seen that only Chrome and safari were suitable for the listening.  Am I wrong?

Thanks for your answer.

Michelle 

Many of my students (in China on iPads) are seeing this version of the website instead of the normal version. Is there anything they can do to see the user-friendly view ofthe site? When they see this list, they are not able to complete the worksheets or even see their workbook. I have been using it with about 90 students, and about half of them can see the correct version of the website, while the other half see this list-looking version. 

Please adviseme on how to help them. 

Kind thanks. 

Cordial saludo 

Un estudiante perdió su contraseña, intento ayudar a recuper pero no puede, siempre me muestra error y no deja cambiar, solo me aaprece que debe tener mínimo 12 caracteres. He intentado el sigueinte modelo de contraseña pero nada. Que hace falta? 

BaronaJuan_2025 

BaronaJuan2025.

me aaparece este aviso

Recommendations to make your password stronger:

• Make it at least 12 characters
• Add lowercase letters
• Add uppercase letters
• Add numbers
• Add punctuation