Search For Answers

I was just notified that my subscription was renewed, but i never asked for this renewal. You automatically charged my card.

I do not want to renew this year.

Please reimburse my annual subscription payment. 

MARIA AGUIRRE

Hello. I was billed twice on July 16, 2026 for a single order.  Please see attachment below. I would appreciate getting a refund on one of them. Thanks.

Also, I would like to avoid having my inactive personal pages on Liveworksheets purged with a system clean up.  Could you let me know when your next scheduled purge is going to be, and what the minimum activity on each page would be to prevent its purging.  Thanks.

-Novia John

Hello Liveworksheets Support Team,

I was charged ****************** for a subscription on your website, but my account is still not upgraded and I do not have access to the premium features.

*Payment Details:*

- *Date:* *********

- *Amount:* *********

- *Merchant Reference:* *********

- *Account Email:* *********

Please check my payment and either:

1. *Activate my subscription* immediately, OR

2. *Refund ********* to my original payment method

I have attached the bank SMS as proof of payment.

I look forward to your prompt response and resolution.

Best regards, 

Hanzada Mamdouh 

Preguntas con ejemplos para resolver

How to add " Value" to the Elements? 

how can i get the link and qr code 

Some of my students keep having troubles when registering , as tth PW is not accepted , in spite of the fact that it is compliant with the format . So, I am trying to register them myself, but I cannot see the "add student" buttons.

Thanks for your help

I programmed my card to pay automatically I don't know what happened

I want to cancel my subscription. 

How can I change student's password?