updating subscription
I am unable to update my subscription despite being canceled unnecessarily. If Liveworksheets would like subscribers you all need to do better with avoiding canceling subscriptions despite having valid cards to charge. Furthermore, you need to allow people to subscribe and pay easily. Your current system is very inefficient and frustrating.
Hello Hijrah,
Thanks for reaching out.
I'm sorry, I was checking your case and it appears that the bank declined the payment, please note for privacy reasons I sent you an email with more details. Also, I highly recommend to contact your bank.
Sorry for the inconvenience and if you have any questions please feel free to let me know.
Thanks.