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I cannot log in to my account. My students cannot log in to their accounts. This happened in the past and I was told I had too many sessions open. I do not know how to close the sessions. Is their a button I can click on that can tell me if I have more than one session open?

I have the paid account. I thought that was the problem before, but it is happening again. Please let me know what to do. 

Thank you,  

hi! good evening. I'm santhalakshmi, teacher from India. I am from tamilnadu.Iam a disable person. I'm creating worksheets for my students. Today i can't upload my document.  Is there anything wrong? kindly help me to do my worksheet. Thank you.

Buenas tardes, soy Juana. No recuerdo como se obtenía el código del workbook creado.

¿me lo pueden recordar? muchas gracias

Good day I want to cancel my subscription how can I do that? 

Hace tiempo creé una ficha, la encuentro en "Mis cuadernos" pero no  en "Mis fichas". Me gustaría recuperarla para crear un enlace para mi alumnado.

I have been considering buying the standard plan to get rid of the ads.  My students have not been able to use the site this year because the ads are making their old laptops run too slowly.  I am wondering if I will be able to cancel the plan if it doesn't help.  

Many of my students (in China on iPads) are seeing this version of the website instead of the normal version. Is there anything they can do to see the user-friendly view ofthe site? When they see this list, they are not able to complete the worksheets or even see their workbook. I have been using it with about 90 students, and about half of them can see the correct version of the website, while the other half see this list-looking version. 

Please adviseme on how to help them. 

Kind thanks. 

Cordial saludo 

Un estudiante perdió su contraseña, intento ayudar a recuper pero no puede, siempre me muestra error y no deja cambiar, solo me aaprece que debe tener mínimo 12 caracteres. He intentado el sigueinte modelo de contraseña pero nada. Que hace falta? 

BaronaJuan_2025 

BaronaJuan2025.

me aaparece este aviso

Recommendations to make your password stronger:

• Make it at least 12 characters
• Add lowercase letters
• Add uppercase letters
• Add numbers
• Add punctuation

Buenas tardes,

Somos un centro educativo de España, necesitamos factura de la suscripción, es posible?

HE HECHO LA SUSCRIPCIÓN ANUAL Y NO ME APARECE REFREJADO EN MI CUENTA, ADEMÁS SIGO VIENDO ANUNCIOS