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Hello,
My subscription renewal failed twice.
Now the order is stuck as “needs payment” and there is no option to pay or renew.
I have re-added the card and made sure it's valid.

Could you please cancel or reset the pending order so I can complete the payment? Or please advise what shall I do otherwise.

Thank you.
Tatyana Kiseleva

Yesterday I could click VIEW to see a student's answers on a worksheet in my mailbox. But today, there is only an option for edit and remove. Nothing happens when I click EDIT.

Today I was preparing to grade my students' assignments, but unexpectedly, I couldn't open the completed tasks. The page remained stuck on the "my mailbox" page, and now I'm very worried.

Hello

Excuse me

What can I do to remove to remove the advertisements ??? 

Чому перескакують сторінки? Після 10ої відкривається не 2-а, а 3-я. Після 3-ої - 5-а.

Buenos días,

Me ha pasado como a Rocío, que me han desaparecido los alumnos a los que había asignado un cuaderno interactivo, sin hacer nada. El alumno tampoco puede acceder a su cuenta con su contraseña. ¿Cómo se puede solucionar este problema?. 

Gracias.

I created accounts for my classes.  We tried to get on today, and when we clicked the sign-in button, none of their accounts would even open for them to try to sign in.  We went to liveworksheets.com and clicked sign in, and nothing happened.  We have been trying since 8 o'clock this morning.  Are we doing something wrong?

My teacher sent me a group link and i don't know how to join because i already createdmy account

Buenas tardes:

Me han desaparecido parte de las fichas.

Buenas, me han desaparecido los alumnos a los que he asignado un cuaderno interactivo. Ha sido de repente, sin hacer nada. ¿Qué puedo hacer? Como los recupero sin tener que dar de nuevo a todos mis alumnos las claves? Ayuda por favor