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Hello!

Two weeks ago I created some student account, but now they're missing? How can I recover them?

Thanks

Why is the option to send teacher students' work not working. Upon finishing the exercise, it does not prompt students to enter their name. Please address this issue quickly as it seems I consistently have this problem with new worksheets.

I don't know how to get rid of a student in a group.because I have added them to another.

Hello.

It's not that I don't understand the nature of your digital subscription service, but I want to explain my [email protected] account.

I was forced to buy a live worksheet license by a fellow teacher ([email protected] ) in early August last year, so I bought it from my school budget. However, it was a budget compulsion, and the account has never used the service since it was purchased last year, until now, when it was automatically updated. I was told that the [email protected] account he used last year has been refunded for the automatic renewal. He will definitely make the purchase this year again from other school's budget(even if it may not be the same account).

So I request a purchase refund for my account. Sincerely.

How do I resend the confirmation email for student account?

Hello,

I have a problem with my new worksheet. When I custom link for my students, they can complete the tasks, but they can't sign their work nor they can send it to my mailbox. Thus I can't see their results. My worksheets from the previous years work properly.

I tried to edit the worksheet or update it, but it didn't help

thanks for your help.

i try to create worksheet, but i can't upload media file .pdf

Hola, hay alguna manera de traspasar los alumnos de una cuenta de liveworksheets a otra? Para no tener que repetir el proceso de dar el código de clase uno por uno. Gracias.

Hello,

I've got a problem with the worksheets included in my workbooks. There is no button 'save for later' and I don't know how to fix it.

Thanks 

Hello,

My students are unable to do any of my worksheets (the new one I created yesterday and also my old ones that were working with my previous class last year).

They can fill out it with no issue but there is no button to save or submit, so it’s useless.

Did it happen to anybody?

I tried to check if the problem was in the group settings, but I couldn’t find anything that could be the cause.

thanks for your help.