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Hello.

It's not that I don't understand the nature of your digital subscription service, but I want to explain my [email protected] account.

I was forced to buy a live worksheet license by a fellow teacher ([email protected] ) in early August last year, so I bought it from my school budget. However, it was a budget compulsion, and the account has never used the service since it was purchased last year, until now, when it was automatically updated. I was told that the [email protected] account he used last year has been refunded for the automatic renewal. He will definitely make the purchase this year again from other school's budget(even if it may not be the same account).

So I request a purchase refund for my account. Sincerely.