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Hello, I've been trying to edit one of my worksheets by changing an image first because I noticed a typo. However, I keep getting this message. Could you please explain what that means an how I should fix this? 

Dear Sir/Madam,

I recently noticed that I was overcharged, and I would like to request a refund or clarification regarding this issue.

Please find the attached file for the relevant details, including the transaction information. Could you kindly review it and let me know why this overcharge occurred? If it was a mistake, please advise on the next steps for obtaining a refund.

Additionally, I would like to ask if there is any issue with your internet security system, as I am concerned about potential errors or unauthorized transactions. Please confirm whether my account information is secure.

I appreciate your prompt response and assistance in resolving this matter.

Best regards,
Vicky
[email protected]

I have more students in a group, but I can't see the complete results. Only 50 results are displayed, I have 60 students on each group.

No se visualizan todos los resultados de los estudiantes, tengo más de 50 estudiantes en cada grupo, y sólo se visualizan 50 resultados.

Is it possible to take notifications as device notification?

Es posible que en un campo “value “se puedan poner comas en lugar de puntos en números decimales?

Please help me. I can't click save or save preview

apakah siswa tidak bisa melihat hasil nilai dari lembar kerja yang mereka kerjakan? jika memilih pengaturan pasa custom link "check my answer" maka hasil nilai mereka tidak terkirim ke mailbox guru. namun jika disetting pada "send answer to teacher" maka murid tidak bisa melihat hasil yang mereka kerjakan.
dan apakah ada pengaturan untuk murid bisa melihat jawaban yang benar, jika jawaban yang dia pilih itu jawaban yang salah. mohon segera direspon, saya akan melaksanakan uji coba dalam waktu dekat. terimakasih

To whom it may concern,

One of my students is trying to delete his account, so he can create a new one with a differente username, but it seems like his account is inactive, he is supposed to wait for an email, but he is not receiving it.

Thanks in advance,

I'm trying to find a way to change all item's value in order to give different ones depending on the exercise. I found a video on Youtube where in the older version you could select many items and put a value on them, but nowadays you can't select a group of items. There is any way to change every item's value?