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In the past when the students clicked on the Finish button it would ask them to fill in the grade and my email. Now when they click the button they are asked to fill in their names but there is no place to fill in the details. Sometimes I get the answers to my mailbox and sometimes I don't . I don't know how to solve it. 

I can't open audio in my workbook and my students can't use audio in their workbook. please check the problem. Thanks admin so much

I've been searching for the answer to how to let students see the correct answers for the questions they get wrong on the live worksheet, but I can't find a solution. How do I activate this option for any given worksheet?

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Saludos 

Les comento que algo pasa con los audios de las actividades no se reproducen ni si quiera se puede dar click en el play

Dear Admin,

I've reported by my students that the audios don't work in my worksheets assigned to them.

Can you please support me to deal with that as soon as possible.

How can I change my password if you won’t let me use the same email?

Hi , I haven't created a new worksheet in along time, and I can't anymore since the system doesn't upload my PDF file. Why can't I attach a PDF file  when I create a new worksheet? 

Los audios de mis fichas privadas en mis workbooks no se escuchan. Favor Ayudarme con esto lo mas pronto posible.

There are several problems, UK GB english and US spanish hasnt been working for some weeks (sound) and now MP3 uploaded audios arent either (they got deleted all of a sudden).... lets see what happen...