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Tiles do not stay where they are supposed to after dropping. They jump back to the innitial place.

Hello.
I'm a Korean teacher who has been using your Live worksheet for over 3 years. After last year's update, I'm constantly experiencing a problem that doesn't save after creating a new worksheet or editing an existing one. Sometimes I can save it, but it's unstable, so I can't work in a relaxed mood. The worksheet I can create is still available, but the problem continues. Please reply quickly.
Have a nice day.

My account: manin21c
School account: kodaeboojung

Estoy intentando realizar una ficha en la que los alumnos tienen que unir varios elementos a una misma respuesta. Con el elemento "Join" solo me deja unir un elemento a cada respuesta.

I have a worksheet where the students need to underline a particular part of the sentence. Any suggestions on how to make that interactive using live worksheets?

Our school is subscribed to 'school medium(anuall)'. But in my account information, it says I don't have a subscription yet. Also, on the page where I create a worksheet, it says "ou have an unpaid old subscription. Please buy a new subscription to continue using the LiveWorksheets service." It says Teachers are also having trouble creating worksheets at the moment. I hope you can fix this quickly.

Translated with DeepL.com (free version)

Hola, tengo una ficha terminada con todos los elementos correctos, no tengo ninguno suelto ni incorrecto. ¿A qué se puede deber? Gracias.