Cannot pay to renew my subscription, although the card is valid
Hello,
My subscription renewal failed twice.
Now the order is stuck as “needs payment” and there is no option to pay or renew.
I have re-added the card and made sure it's valid.
Could you please cancel or reset the pending order so I can complete the payment? Or please advise what shall I do otherwise.
Thank you.
Tatyana Kiseleva
อยากได้แบบฝึกหัดฟรีนับพัน (ไม่มีสิ่งรบกวนเลย)?
Hello,
Sorry to hear that, I've sent you an email with instructions to reset the subscription.
Please review your email inbox.
Thank you very much!