When the site starts to work properly
Hello.
Some of my students can't join.
I created New accounts. And some of them still have troubles.
Please, help.
¿Quieres miles de fichas gratuitas (y cero distracciones)?
Here’s how
Hi @Zoya, we need more information to help you. There are so many things that could be a problem such as incorrect usernames/passwords, firewalls not letting you visit a site, captcha not loading, etc., We need more details to troubleshoot this. If you can provide details without providing full names of students for privacy reasons, perhaps I can help troubleshoot this problem with you in a public forum. Please understand that without details, there's nothing I can do because there are literally thousands of people that use the system daily without issue.
In reply to Hi @Zoya, we need more… by Jason Robert
Thank you Jason for your reply, and I am glad to hear that thousands of people use the site without issues. Shame, that I am not among them.
Yesterday, after several tries three of my students were able to join. Doing the same things. They sent me their screenshot and small videos. And all I told them to join later, because I couldn't help. They were doing everything correctly. Moreover, I also faced yesterday with error 404.
The embed link doesn't work. When I sign up from embed link it says no client found.
thanks
@Zoya, would it be possible to share the video or details of what you or your students were experiencing? Is it possible this article may be of some help? https://www.liveworksheets.com/help/using-liveworksheet/emails-groups-m…
In reply to @Zoya, would it be possible… by Jason Robert
thank you
In reply to thank you by Zoya Ladyzhenko
No problem :) Did that article help resolve the issue?
In reply to No problem :) Did that… by Jason Robert
Thank you for asking. Will see on Thursday. New students can join without any problem))