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LISTENING 1

Listen to the audio and do the tasks.

Name: _________________________ Date: _________________________

Instructions: Listen to the three customer calls. Complete the gaps in the sentences below with the exact words you hear.

Call 1: Anna

1. "I'm trying to _______________ my account, and it just will not accept my password."
2. "I'm absolutely sure I'm _______________ correctly..."
3. "It's incredibly frustrating because I have a _______________ today."

Call 2: Ben

4. "So, I got this _______________ from you..."
5. "But now, my laptop, it won't _______________ the Wi-Fi at all."
6. "Could you _______________ through it?"

Call 3: Chloe

7. "My internet speed is _______________ be super-fast..."
8. "What's the _______________ paying for a 'premium' service..."
9. "I need a real solution this time, not just '_______________ off and on again.'"

1. Click Play to listen to the audio.

2. Answer all Listening, Reading, Speaking, and Writing tasks.

3. You may listen two times only.

Focus on the main ideas and key words like “project,” “teamwork,” and “creativity.”

Complete these tasks after watching the storytelling video about The Elves and The Shoemaker!

Fill the blank correctly

Read and complete or choose the best answer.

Complete the text with the past tense of the verbs.

- Play audio and Do exercises

- Finish

- Submit

Fill the test

Listen and write.