Live Worksheets Charged My Card 7 Times In One Month For One Subscription
I have one active subscription on Live Worksheets, only one, but on March 29, 2026, Live Worksheets charged my card 15$ seven (7) times. I would like a refund for the excess charges and an explanation as to how this happened. When we link a card to our accounts, we trust you to keep our data safe and manage payments properly. What happened? Why was I charged 7 times, when I only have one subscription?
Your negligence caused me a lot of hassle, because I had to have my card blocked and request a replacement, plus dispute the charges which may or may not be credited back to me. This was an incredibly upsetting experience and I expect you to show accountability for your mismanagement of my payments.
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Hello,
Thank you for contacting us. We are currently processing refunds for all incorrect charges. You can expect the funds to appear in your account within the next 7–10 business days.
We apologize for any inconvenience this may have caused. Please feel free to reach out if you have further questions.