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They say I have an old unpaid subscription

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Monique McGuirk

Canada
01/26/2025

Hello,

Here is what they keep writing to me: 

You have an unpaid old subscription. Please buy a new subscription to continue using the LiveWorksheets service.

I have always had the FREE subscription (OVER 4 YEARS), So now, I can't do much with this site. 

Please could you fix the problem. 

I haven't used it in a long time because pf this problem. 

Thank you

Monique McGuirk 


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Igor (LW Team)

Venezuela
01/26/2025
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Hello,
If I understod correctly, you are receiving a message that th eone attached on my screenshot. Can you please log out from Liveworksheets, then log back in? If the issue persits please contact us at [email protected] with screeenshots of what you see on your end, and I'll do my best to help you out.
Cheers.

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