My student can't sign up
My student can't sign up, it says that it is using not allowed characters buts that's not true.

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My student can't sign up, it says that it is using not allowed characters buts that's not true.
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Hi,
Please note, special characters like á, é, í, ó, ú, ñ are not allowed, I'm not sure if that is your case. Please refrain using them on usernames or email addresses, if the issue persists after that feel free to send us an email with a screenshot of the issue on your end, and we'll do our best to help.
Cheers :)