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Hello,
I recently removed a student to create it again because He was having problems to log in. Now, it shows that the user and the email are taken but I'm pretty sure it isn't because it's a really complicated user... I can not see how to fix it! Is there anything else I need to do to erase the previous one completely?
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Hello. Your question has been answered by Jason here: https://www.liveworksheets.com/community/q/topic/7137847/problem-userna…
Please remember that even if you've removed the student, you can't use the same username for him or anybody else again. He must be registered with a new unique username.
Salita50
What about the email? Do we have to use a New one as well?
In reply to What about the email? Do we… by Salita50
I think you'll be able to find the answer to this question when you try it out. :)
It's stated that there cannot be two accounts associated with one email address. However, in your situation, since the first account has been deleted, I assume that the same email should work for creating a new one. In fact, you can skip entering email addresses for students and still create their accounts.
Salita50
Many thanks for your reply! I'll check it out!