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Disable/close account.

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Alicia Newton-Rolle

Bahamas
08/22/2023

Does anyone know how to close a teachers account?  I am not using the platform, but the system keeps trying to charge a debit card I don't keep funds on.  It is causing my bank to charge me every time for a decline transaction fee which is piling up.

Will they even reimburse me for this?  I have sent several messages requesting that they deactivate my account but no reply thus far.


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Jason Robert

United States
08/23/2023

Hi Alicia, you are able to cancel your account at any time. Simply login, and go to My Account > Orders and click on the order number (since your plan is an older plan). I have confirmed your account is cancelled. Sorry to see you go!

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Anonymous

09/7/2023

Piggybacking on this, how can I deactivate my account? I don't have a paid plan. I'm not asking about canceling a paid plan. I want to remove my account altogether.

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Jason Robert

United States
09/7/2023

@Kight if you'd like to cancel your account, I can do this for you. Sorry to see you go!

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teranesca

Mexico
11/1/2023

In reply to by Jason Robert

Hello Jason Robert, I would also like to delete this account. I found out I have a duplicated account. Please delete this one for me!

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Смирнов Олег Юрьевич

Peru
11/13/2023

Hello Jason Robert, I would like to delete this account. Please delete this one for me!

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DELETENaolys

Switzerland
02/1/2024

Hi, I would like to delete my account as I'm not using the website anymore. How can I do this?

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Darylelle Bradburn

Seychelles
02/15/2024

I would like to cancel my account since i inserted my personal email.

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Laura B

United States
02/15/2024

In reply to by Darylelle Bradburn

Hi Darylelle,
Please log into your profile and cancel from there. Let us know if you need additional help. Thank you.

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nurgarver

Spain
04/9/2024

Hi, I would like to delete my account as well. Can you please delete it?

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noname

Indonesia
09/21/2024

hi admin, please help me to delete my account.

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