Listen with SpeakaYou, Episode #9: Travel Nightmares - Complaining at a Hotel

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  • English Language

  • Middle School

  • 7th grade

  • Vocabulary

  • English

Author's Instructions

The air conditioning is broken, the room is dirty, and the view is terrible. What do you do?

In this episode, we tackle one of the most stressful travel situations: a bad hotel room. I will teach you the specific vocabulary you need to explain technical problems and the polite phrases you need to get an upgrade. Don't let a bad room ruin your holiday—learn how to fix it!

You will learn how to:

  • Check in and identify your booking professionally.
  • Describe room problems (temperature, broken items, bad views).
  • Complain politely using "softening" language.
  • Negotiate compensation (refunds, upgrades, and freebies).

Includes: 15 essential vocabulary chunks (B1-B2 level) regarding travel and complaints + a full PDF worksheet.

Explore Worksheets

Adjectives

Vocabulary - English Language

Match the pairs

Comprensió lectora A2 (Aula d'Acollida)

Vocabulary - English Language

Llegeix el text i respon les preguntes.

Travelling (vocabulary about flights & hotels)

Vocabulary - English Language

Do the following matching and gap-filling activities.

listenning

Vocabulary - English Language

Presenter:
Welcome to the show. Today we are talking about online prank videos. Anya is here with us.

Anya:
If you search for prank videos online, you will find thousands. Millions of people watch them. Some famous creators make a lot of money from these videos.

Many popular channels make videos about trending topics. These videos get a lot of views.

Presenter:
What is a prank?

Anya:
A prank is a joke. Many pranks are funny and harmless. For example, asking people silly questions. When people discover it is a joke, they laugh.

But sometimes pranks are not harmless.

One channel made a video with fake police officers stopping motorbike riders. They asked them to say poems or do exercises. Many people thought it was funny. But pretending to be a police officer is illegal. Some people felt scared.

Presenter:
Can people get in trouble for prank videos?

Anya:
Yes. Four men from London made a fake robbery in an art gallery. They dressed like thieves. People inside the museum were very scared and ran away.

The men went to prison for several weeks.

Now they say they are sorry. They want to make positive videos. Websites like YouTube now ban dangerous prank videos.

Presenter:
Why are prank videos so popular?

Anya:
People like to laugh. Jokes have existed for thousands of years. The internet just makes it easier to share them.

Some videos are really funny.

I saw one with a dog in a fake hamburger stand. There was a sign that said “Bark to order.” People barked to order food! The dog looked like it was working there. People laughed and enjoyed it.

Presenter:
What rules should prank creators follow?

Anya:
Pranks should not hurt people. They should not be dangerous or illegal.
It is important to ask permission before posting a video online.
Creators should think of original ideas.
They should also be respectful and responsible.

Presenter:
Thank you, Anya!