Hello!
We are here to help you get past this initial hurdle.
The "Browser's developer console" error usually happens when a strict browser extension, a built-in ad-blocker, or accumulated cache blocks our upload scripts from processing your PDF file.
To resolve this quickly, please try these simple troubleshooting steps:
- Clear your browser's history and cookies, then restart the browser. We highly recommend using an updated version of Google Chrome.
- Temporarily turn off any ad-blockers, antivirus extensions, or privacy shields (like Brave's shields) for our website.
- Open a private/incognito window, log into your account, and try uploading the PDF there. If it works, a browser extension is the culprit.
I hope this helps. Let us know if the issue persists.
Hello!
We are here to help you get past this initial hurdle.
The "Browser's developer console" error usually happens when a strict browser extension, a built-in ad-blocker, or accumulated cache blocks our upload scripts from processing your PDF file.
To resolve this quickly, please try these simple troubleshooting steps:
- Clear your browser's history and cookies, then restart the browser. We highly recommend using an updated version of Google Chrome.
- Temporarily turn off any ad-blockers, antivirus extensions, or privacy shields (like Brave's shields) for our website.
- Open a private/incognito window, log into your account, and try uploading the PDF there. If it works, a browser extension is the culprit.
I hope this helps. Let us know if the issue persists.