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MissTereGros

Mexico
10/21/2025

Hi, I added my digital card but the platform didn't accept it. I cannot change or add another card. Could you please help me?


Profile picture for user igor-lw

Igor (LW Team)

Venezuela
10/22/2025

Hello,
Thanks for reaching out.
I was checking, and the payment made on Oct 21, is incomplete, unfortunately the bank did not provide us with more information. I'd suggest to contact your bank to get more details.
If you have further questions please contact us at [email protected] since this is a public forum and we can not publish info about payments on it (Privacy reasons).
Cheers.