I paid for the subscription to go ad free but I still get adds

I paid for the subscription to go ad free but I still get adds

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Liuba Ciobanu

Moldova
10/12/2025

I paid for the subscription to go ad free but I still get adds, please fix this

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Igor (LW Team)

Venezuela
10/13/2025

Hello,
Thanks for reaching out.
We have sent you an email asking for more details to help you to investigate and fix this issue.
Thank you!