Uploading media ERROR

Uploading media ERROR

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Barbara_teacher

Spain
04/24/2025

Hello! I am having issues when creating a new worksheet and adding the media. I've tried with .pdf, .png and .jpg files and none of them are working today.

I've never had this problem before.

 

This error message appears and I cannot upload my media:

 

"Oops, something went wrong. Check your browser's developer console for more details."

 

I've tried with Chrome and Firefox and neither work.


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Igor (LW Team)

Venezuela
04/25/2025

Hello,
Thanks for your message.
Our team is aware of this issue and they are working on a fix, we appreciate your patience while we look into this.
Sorry for the inconvenience and please let us know if you have any questions.

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Николай

Russia
04/27/2025

In reply to by Igor (LW Team)

Unfortunately, the problem still remains. (Chrome, Firefox and Opera)
Jpeg image is uploaded correctly. Unfortunately, I need to create a three-page final test with pdf as a background and I am rather pressed for time.

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Terecia Elshinta Alam

Indonesia
04/27/2025

In reply to by Igor (LW Team)

Image

I'm on the same page with the teacher from Russia above. The funny thing is I'm able to upload old files that has been uploaded to my account before, only the newest file that hasn't been uploaded before which has the issue.

I need Live Worksheet team to fix the problem ASAP.

Thanks before,
Tere

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Terecia Elshinta Alam

Indonesia
04/27/2025

Sorry, happened to comment twice

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Ekilore

Spain
04/27/2025

Same here, I've trying the whole weekend and still not working. I'm sending the pdfs to my students while this happens but they like the interactive exercises

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Igor (LW Team)

Venezuela
04/28/2025

Hello everyone,
Thanks for your reports.
Our team is aware of this problem and is working hard to fix it as quickly as possible. We don't have an exact time estimate yet, but the team is on it. We're sorry for the trouble, and please don't hesitate to ask if anything else comes up.

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adindaismi1

Indonesia
12/16/2025

Hai,apakah liveworksheet memang eror?setiap saya mau mengupload gambar selalu gagal

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adindaismi1

Indonesia
12/16/2025
Image

Apakah ada solusinya,karena saya butuh untuk skripsi saya segera