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Subscription

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Jenny Lee

South Korea
10/29/2024

How can I pause my subscription? And I want to save my all worksheets ..is it possible ? 


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Igor (LW Team)

10/30/2024

Hello, there,
It is not possible to pause it, but you can cancel either a monthly or annual plan. To do that please follow these steps:
Log In: Start by logging into your Liveworksheets.com account.
Access Account Settings: Click on your profile icon in the top right corner of the screen.
Manage Your Subscription: From your profile settings, select the "Subscriptions" tab.
Within the Subscription tab, you'll find an option to "Cancel Subscription".

Important Note: Cancelling the subscription will not delete your worksheets. You can access them again once you reactivate your subscription.
Please let me know if you have any further questions :)

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Jenny Lee

South Korea
10/31/2024

Thank you so much! I was worried about all my workbooks and worksheets. I guess even if I cancel the subscription, I can still view and use my worksheets, but I won't be able to create new ones. Is that correct?