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Listening - ESL
Listen to the song and do tasks
Reading - ESL
Choose the correct word from the drop-down menu and use the correct form of the given words to complete the text.
This is your handout for your introductory class on World Englishes in this module.
Speaking - ESL
In this task, you will analyse a cross-cultural customer service interaction to identify how misunderstandings can arise from different expectations, values, and communication styles. You will discuss your interpretations, then collaboratively rewrite the interaction to make intentions and preferences clear. Finally, you will refine key statements using diplomatic and professional language, and evaluate different solutions based on clarity, cultural sensitivity, respect for client autonomy, and effectiveness in preventing misunderstanding.
Grammar - ESL
communication verbs
Vocabulary - ESL
Learn words and do tasks
Fill in the gaps using the following: affect, checking, do, effect, in, in, on, on, on, rethinking, safer, safest, and future tenses.
Follow the isntructions
Welcome to your final quiz. You have 50 minutes to complete all the activities.
PERFECT MODAL VERBS