Captcha not loading

Captcha not loading

Woodcock Primary

Woodcock Primary

Bahamas
09/27/2023

The captcha that is required to log in is not always visible.  This is preventing the teacher or student from logging in.  Please help. 


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Martina Adams

United States
09/27/2023

I am haivng the same problem. Does anyone have a solution?

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Jason Robert

United States
09/28/2023

Hello all, we've heard this on occasion and wondering what the issue is that is preventing captcha from loading on your local machine. Captcha has requirements such as ability to load javascript. If any of these are turned off, or disabled, or prevented because of network or school firewall rules or policies, then captcha may not load. Here are some tips from Google to help you troubleshoot what might be happening: https://www.liveworksheets.com/help/using-liveworksheet/emails-groups-m…

Browser requirements for reCAPTCHA. We support the two most recent major versions of the following:

Desktop (Windows, Linux, Mac)
-Chrome
-Firefox
-Safari
-Chromium Edge

Mobile
-Chrome
-Safari
-Android native browser

Not seeing the checkbox and want an easier challenge?
If you're seeing this reCAPTCHA challenge, your browser environment doesn't support the reCAPTCHA checkbox widget.

There are a few steps you can take to improve your experience:
1) Make sure your browser is fully updated (see minimum browser requirements)
2) Check that JavaScript is enabled in your browser
3) Try disabling plugins that might conflict with reCAPTCHA