CAPTCHA verification make students UPSET

CAPTCHA verification make students UPSET

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Cristhyanv

Mexico
09/05/2023

Please remove the verification or change it for something less complicated. My students are getting upset because CAPTCHA verification is kind of complicated.

 

 

I hope you can do something about it 


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AVU4P

Colombia
09/5/2023

specially for primary kids

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Jason Robert

United States
09/6/2023

We're actively looking at this and how we can improve it for students. Please stay tuned!

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Silvia Ceccarelli

United States
09/6/2023

Also, I have high school students whom have followed the isntructions on the email to verify their email and they still can't get in. It says they need to validate it or that their access is blocked... it is very frustrating

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Jason Robert

United States
09/6/2023

@Silvia if you're having an issue where students you have verified that they are using correct usernames and passwords, and are unable to login - that's an issue we can investigate and figure out a solution for. If so, please use the support form to supply the names of students and how to replicate the issue so we can troubleshoot on our end.

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Cristhyanv

Mexico
09/7/2023

@Jason Robert, please fix all the issues with the new version. My students are really mad about the CAPTCHA verification. There are also a lot of errors when they send their activities they don't get the right grades and right answers are marked as wrong ones. All this is really frustrating and I really hope that you are working hard to fix all this, students don't like all this and Neither do I.

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Cristhyanv

Mexico
09/7/2023

I'm having a hard time with all my students' complaints. We all were so used to the way it worked and now there are so many issues but I trust you will start handling as soon as possible

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Jason Robert

United States
09/7/2023

I can promise you that we are taking feedback seriously

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Cristhyanv

Mexico
09/12/2023

Come on guys, every day my students are getting really upset. Also there are a lot of mistakes with my students' activities. When they login into their workbooks the activities appear graded and a lot of more mistakes. I'm feeling frustrated about all this

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Cristhyanv

Mexico
09/12/2023
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Students answer the worksheets but appear like if they were not answered.

Also grades change with no reason

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Cristhyanv

Mexico
09/12/2023
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Students spend up to 15 minutes trying to log in every time we need to work during our 50-minute classes

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Cristhyanv

Mexico
09/12/2023
Image

:/

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Jason Robert

United States
09/14/2023

We released an update to recaptcha today with the goal of reducing issues for people logging in, yet while trying to balance security.

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Cristhyanv

Mexico
09/19/2023

Some students still have problems when logging into the site. I hope you can keep working on that. In my opinion that verification just must be done when creating an account and not everytime you try to log in. Students are mad about it.

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Paul Kniaz

United States
09/28/2023

Just tried today, captcha issue is very bad, it not only asks them to select the image but then refreshes and asks them to select even more things....It's very complicated. I couldn't even do it.

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Cristhyanv

Mexico
09/30/2023

I insist, that reCaptcha verification should only be done when creating an account. A lot of issues with it, it's so annoying