MyWorksheet is empty

MyWorksheet is empty

Profile picture for user chiaramattioli85

chiaramattioli85

Italy
08/31/2023

Hello,

I tried today to create a worksheet three times. After every "save" or "save and view" the worksheet is not visible in the "my worksheet" version. The third time I added the worksheet to a workbook and there it appears. But I need to share the single worksheet with my students embedding it in a website. 


Profile picture for user kohai

kohai

Latvia
08/31/2023

Hi! This sounds odd! If you managed to add your worksheet to a workbook, it must be saved as a single worksheet! I see that you don't have any shared worksheets. Have you tried searching for your worksheet in "My Worksheets"? Have you noticed that there is an option to choose which worksheets should be shown - Private or Shared? Well, by default, "All" of them are shown, but maybe there was a glitch or sth. else., e.g., interruptions in connection.

Profile picture for user ladzoya

Zoya Ladyzhenko

Belarus
09/1/2023

In reply to by kohai

Ruta, your pieces of advice sometimes sound like people are not smart enough to solve the problem.
Trust me If a teacher turns for help, it means the site doesn't work properly.
Be teacher - oriented and friendly in your help. Thank you.

Profile picture for user kohai

kohai

Latvia
09/1/2023

In reply to by Zoya Ladyzhenko

Zoya, Thank you. We all learn by making mistakes. I'm not an exception. I just tried to offer some support to Chiaramattioli85. Now, as I reread my post, I realize that my genuine surprise at what had happened can be easily misunderstood. Emotions are not very helpful on the forum. Thank you for reminding me of that. I still think that the worksheet itself is saved and not lost, it's just not visible. And I agree, it's definitely an issue.

Profile picture for user Delavegamyriam

Myriam P. de la Vega Torralba

Spain
08/31/2023

It happens to me the same. The worksheet I have created is not visible nor in "my worksheet" either in public.
I have my worksheets in a workbook but it is impossible from the workbook to send through teams as a task. I am getting crazy!!!!!

Profile picture for user guerreroaris

ARIANA GUERRERO GUERRERO

Colombia
08/31/2023

Hola
La nueva version no me permite editar ni crear nuevos libros de trabajo, no se de que otra menera intertarlo. estoy en la version gratuita sera que debo pagar para que me deje asignar nuevos libros. les agradezco la ayuda.

Profile picture for user kohai

kohai

Latvia
08/31/2023

In reply to by ARIANA GUERRER…

Hi Ariana,
I'm also on the Free plan. Just to check if it works, I created a new workbook a minute ago. No problem. Is it possible that you already have 10 workbooks? If so, please keep in mind that there is a limit of 10 workbooks with the Free plan.

Dave Billinge

Dave Billinge

Vietnam
08/31/2023

Same problem for me. Created a new worksheet and added it straight into students' workbooks. It does not appear in the 'my worksheets' section though.... Very frustrating! Hopefully just a temporary glitch. TBH I am not a fan of this new site at all!

Profile picture for user kohai

kohai

Latvia
09/1/2023

This is a new issue, it wasn't here two days ago. Yesterday, I couldn't believe that something like that might happen. Today, after seeing other members' complaints, I tested the system myself: I created a new worksheet, saved it, and added it to a workbook. And yes, as other members have already reported, it "vanished". It is in my workbook but cannot be found in "My Worksheets"!! In fact, I could skip mentioning workbooks. The new worksheet is NOT visible in "My Worksheets" just after creating and saving.
I knew it must be saved in the system and I found it by going back in the History, here's the link (even though I don't think it might be helpful): https://www.liveworksheets.com/w/lv/english-second-language-esl/7159263
We look forward to solving this. @Jason, can you please confirm that you've seen this thread?

Profile picture for user TeacherTest-Jason

Jason Robert

United States
09/1/2023

I can confirm and replicate this issue. I've notified our team and we'll be looking at this right away. Please stay tuned for updates.

Profile picture for user TeacherTest-Jason

Jason Robert

United States
09/1/2023

I'm happy to report that a solution has been put in place and the issue should be resolved. If you can review, all worksheets, students, etc., that were created should be visible and showing. Please let me know if you see it differently. Apologies for any trouble!

Profile picture for user JulietaBarcena

Maria Julieta

Argentina
05/12/2024

Hello!
I'm writing to report a problem too. I've created various worksheets with audio! and they have vanished! gate 404 is the result. I used them last year, and this year they are gone. strikingly, they all had embedded audio. I have the link, yet should I post it here, a "spam message" turns up.
Julieta

Sorry, there's no page here. (404)
"Oops! This page seems to have gone on vacation. 🏖️"
"While it's enjoying some time off, why not explore these other exciting places on our site?"