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Recently, I have been experiencing a recurring issue when my learners finish their exercises. An advertisement appears and cannot be closed, forcing them to exit and redo the exercise from the beginning. This creates a very poor learning experience when studying and completing assignments on Liveworksheets.
If this issue cannot be fixed, it would be unfortunate that I may have to stop using an otherwise very good application that I have paid for.
Please help me resolve and improve this issue.

Hello,

I sent my students a custom link to complete a task, fill in their names, and click “Finish”, which should have sent their work to me automatically. However, I haven’t received any submissions, even after asking them to try again. Parents confirmed the students completed it.

Could you please check why the submissions aren’t coming through?

Thank you.

Many of my students have accounts, are in my class, are using the correct username and password, but they can't get past the login page. They click on the pinkish rectangle and nothing happens. I can see their workbooks and done worksheets. 

I was paying you but no longer have a paid account. Is this why? 

My IT people are working on it but they need to know more from you. Please advise. What should I do next, what can you do and what do you suggest IT do? Thanks.

HOW DO I CREATE GROUPS SO I CAN ASSIGN MY STUDENTS

I have tried to connect Google Classroom and share quizzes but students can't enter. I created the groups and assigned homework (workbooks) to groups; they logged in via code and tried to solve quizzes but, again, everything stops. I'm not inclined to pay for a service whose free version works so bad.

เลขยกกำลัง

Buenas, he creado un grupo pero no sé cómo se añaden los alumnos. Cómo puedo registrar a mis alumnos/as, ellos son pequeños y no pueden hacerlo por sí mismos. 

How do students get the assignments assigned by teachers when not using email

Yo usaba esta plataforma anteriormente y era mucho más fácil. Este año no encuentro fichas. ¿cómo hago ahra para encontrar fichas? ¿es necesario que pague?