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“listening” element is not working

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Min Miao

United States
08/24/2026

Recently, a student reported that the audio for the "listening"  would not play. I confirmed that he is using Google Chrome. This issue has persisted for two weeks and has affected his learning experience, yet it has not occurred for other students.

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Igor (LW Team)

Venezuela
08/25/2026

Hello,
Sorry to hear that.
For better assistance please provide us with the following:
1. URL of the affected worksheet or workbook.
2. Username and email address of the affected student.
Once we have more details we'll be glad to check this further.
Thank you!

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