Re.add a GROUP deleted by mistake in free account
I need to recover a deleted group by mistale. How can I do it? I need to check the workbook assigned to them to evalutate.
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Hello Ines,
Sorry to hear that.
Unfortunately, once a group is deleted it is not possible to undo the changes.
We are truly sorry to hear about the loss of your data. Regrettably, once a group is permanently deleted from LiveWorksheets, all associated student records, progress tracking, and group data are immediately and permanently erased from our servers for security and privacy reasons. We completely understand how frustrating this is, especially given the time and effort you put into managing your classes. We deeply apologize for the inconvenience this causes you and your students. Please let us know if you need any assistance setting up a new group.