Search For Answers

Ask the community and get help from your peers to learn, share and create amazing learning materials

No Audio

Profile picture for user LooKhan

Loo-marie Khan

Trinidad & Tobago
05/28/2026

Greetings All,

 

For sometime now, about 2 months, I have not been able to repproduce any audio on this website. Everything loads well. etc 

My students hear the audio from their devices but I cannot from my device.

 

I usually use Google Chrome to load this website and everything else is working fine with other websites except this issue here aforementioned. Any suggestions?
 

Warm regards,

Loo-marie


Profile picture for user igor-lw

Igor (LW Team)

Venezuela
06/1/2026
Image

Hello Loo-marie,
Thanks for your message.

As a first step, please check Chrome's Site Permissions for LiveWorksheets.

While on the LiveWorksheets website, click on the padlock or settings icon located on the far left of your browser's address bar (right next to the URL).

Look for Site Settings, then Sound and Autoplay in the dropdown menu.

Profile picture for user igor-lw

Igor (LW Team)

Venezuela
06/1/2026
Image

Make sure they are explicitly set to "Allow" instead of "Automatic" or "Block".

I hope this points you in the right direction, if that does not help, please feel free to reach out to [email protected] for further assistance.
Cheers.

Need assistance? We’ve got your back

Whether you’re looking for quick answers from our articles or direct help from our support team, we’ve got you covered.

Image
Get Help And Start using Liveworksheets

Instructions & Guidelines

If you need more help, you can check our articles and guides.
Search Help
Image
Contact Us We'll Answer All Your Questions

Contact Support

Reach out to us directly and ask a question to get help.
Contact us