Request to Recover Students’ Results from Assigned Evaluation
Dear Liveworksheets Support Team,
I hope you are doing well.
I am writing to ask for your help regarding an evaluation that I assigned to two of my classes (7A and 7D) through Liveworksheets.
The name of the evaluation is:
“Listening Skills – Tone, intention, implicit meaning (MET-style practice)”
It was assigned inside the workbook:
“Listening Skills and Reading Workshops”
Unfortunately, after my students had already completed the evaluation, I accidentally unassigned the activity from both groups. Since then, I have not been able to access or view their results anymore.
I would like to know:
- Is there any way to recover the students’ submitted results?
- If I reassign the evaluation to the groups, will the previous results appear again?
- Or are the results permanently deleted once the assignment is removed?
- As the teacher and owner of the workbook, is there any way for me to regain access to those completed submissions?
This evaluation was already presented by the students, so recovering the results is very important for my grading process.
Thank you very much for your time and support. I would really appreciate any guidance you can provide.
Kind regards,
Hello,
I'm sorry to hear that.
Please note once a homework is unassigned the results are deleted from the group result view.
I recommend you to check the notifications tab: https://www.liveworksheets.com/t/notifications
I can see there are still results about the "Listening Skills and Reading Workshops" workbook on that section.
I hope this helps, remember the results on the notifications tab are deleted automatically after 30 days.
Let us know if you have any questions.
YerlisBV
Groups 7A and 7B reports are not among them. Those are the ones I have lost.
Hi again,
We are deeply sorry to hear about this situation. Unfortunately, once a group is deleted from our platform, all associated student records and progress tracking are erased for security reasons. Because this action is irreversible, our technical support team cannot recover the deleted group. We know how much effort goes into managing your classes. We apologize for the inconvenience and are here to help if you need guidance creating a new group.