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Did I do anything wrong? The recording doesn't play. WHY?

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Did I do anything wrong? The recording doesn't play. WHY?
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Hello Antanas,
Thanks for reaching out. I've sent you an email requesting for more details to help you to investigate, such as the URL of the workbook or worksheet where this issue is present. Please review your email inbox to follow this up. Once we have more details we'll be more than glad to help you out.