Search For Answers

Ask the community and get help from your peers to learn, share and create amazing learning materials

Drag and Drop issue

Profile picture for user rociosantivanez

Rocío Laura Santivañez

Argentina
03/28/2026

Dear Admin,

I'm having problems with this worksheet:

https://www.liveworksheets.com/worksheet/en/engli…;

Even though I've followed the instructions thoroughly, when I save my work, the text inside de Drop boxes isn't shown, which renders the whole worksheet unusable. Photo of worksheet's student view attatched. 

Please, help!

Thanks

Image

Profile picture for user igor-lw

Igor (LW Team)

Venezuela
03/29/2026
Image

Hello,
Thanks for your message.
Upon checking the drag and drop features are working fine. And it appears the culprit is not this funtionality bu the setup.
When using drag and drop elements there are two aspects to consider:

The code to connect a drag with a drop element could be a number or text. This is internal and not visible to the student. That might explain why the code you are using in the worksheet is not visible. Let's say it is in the backend.

The text visible to the student is taken directly from the PDF, please see image attached, I edited your image, and I added texts like "Liquid water", "frozen water", and "water vapor", directly to the image or PDF, this is what the student see, let's say it is in the front end.

How to solve it?
Please edit your PDF or image, upload again into your worksheet, (Check image attached as reference), and it will work like a charm.

I hope this points you in the right direction, let us know if you have any questions :)

Need assistance? We’ve got your back

Whether you’re looking for quick answers from our articles or direct help from our support team, we’ve got you covered.

Image
Get Help And Start using Liveworksheets

Instructions & Guidelines

If you need more help, you can check our articles and guides.
Search Help
Image
Contact Us We'll Answer All Your Questions

Contact Support

Reach out to us directly and ask a question to get help.
Contact us