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Technical Issue: Student PDF Download and Combined Answer Display (Standard Plan)

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Ng Yoong Chin

Malaysia
03/08/2026

Subject: Technical Issue: Student PDF Download and Combined Answer Display (Standard Plan)

Dear LiveWorksheets Support Team,

I am a Standard Plan subscriber. I am writing to report two critical issues regarding my students' experience with Interactive Workbooks:

1. Students cannot download their completed worksheets as PDF:

  • I cannot find the option"Allow PDF download" option in the Workbook settings.

  • My students cannot find any download icon or button after finishing their assignments. They only see the "Poor/Good" grade and the "Repeat Exercise" button.

2. Correct answers do not display alongside student errors automatically:

  • I want my students to see their wrong answers (in red) and the correct answers simultaneously upon submission.

  • Currently, they have to manually click a button to see the right answers, and it does not show their original mistakes alongside the corrections in a single view. This is crucial for their exam revision.

Could you please check my account settings and clarify:

  • Where exactly should the "Download PDF" icon appear on the student’s interface after they finish a workbook assignment?

  • How can I ensure the PDF download includes both the student's input and the system's "Answer Key" corrections?

I look forward to your prompt assistance as I have students in Shanghai and Malaysia actively using this for IGCSE Biology.

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Igor (LW Team)

Venezuela
03/9/2026
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Hello,
Thanks for reaching out. Sorry for the confusion.
Let me address your concerns one by one.
1. At this time students do not have a feature to download a copy of their assignments, my apologies. I recognize this as a feedback for future versions of Liveworksheets, it will be escalated to our development team for consideration.
2. I'm afraid, Liveworksheets does not have a feature to show simultaneously wrong and correct answers. We recommend the "practice mode" this is available for worksheets, by clicking the custom link tab. (For reference see screenshot attached).
Thank you for sending your feedback, we appreciate it, let us know if you have any questions.

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