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mp3 files not working

Brazil

01/18/2026

I'd like to know how to solve this problem with mp3 files, as I upload them normally, but they don't work when I try to play them.

Venezuela

01/19/2026

Hello,
Thanks for reaching out.

As a first step, I've sent you an emali requesting for more details so that I can investigate this further.

Please check your email inbox to follow this up.

Thanks.

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