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work disapearing

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Amelie Audet

Canada
09/15/2025

I've been using workbooks for a couple of years and everything worked fine. This year, many students are doing the exercises in my workbooks and their work is not saved. I don't understand why. I don't see their work


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Igor (LW Team)

Venezuela
09/16/2025

Hello Amelie,
Thanks for your message.
To take a closer look pplease email us at [email protected] with more details about the issue: usernames and email addresses of the affected students, and the URL of the workbook. Once we have more details we'll be glad to check this for you.
Thanks!

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