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Please help
During the transaction, there was an issue in the system that prevented my payment for the school plan subscription from being processed, and now I no longer have a plan because I had to cancel my individual teacher plan to obtain the school plan. While the transaction was taking place, my Wi-Fi connection encountered a problem, and the subscription was not completed. Please assist me.
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Hello Michael,
I understand your point, for better assistance please check out your email inbox, we are aware of your case and we have sent you a private reply.
Thank you very much for reaching out!