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My credit card was stolen and turned off. I uploaded a new card, but you’re not using it. Please advise.
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Hello Gina,
Thanks for your message.
I understand you have updated your payment info on Liveworksheets, please note once a payment method is updated it needs some days for our payment gateway to process. This is for security reasons.
Please allow a few days, if after that the payment has not gone through then feel free to contact us at [email protected].
I hope this helps, please let us know if you have any questions.