Search For Answers

Ask the community and get help from your peers to learn, share and create amazing learning materials

Issue with QR Code Accessing Shared Google Sheets – "404 Page Not Found"

Profile picture for user BMISQ

BMISQ

Qatar
03/19/2025

Hi everyone,

I have been sharing my Liveworksheet pages using a QR code for the past couple of days, and everything worked perfectly fine. However, today when my students tred to access the sheet via the QR code, they are  getting the error message: "Sorry, there's no page here (404)."

Has anyone encountered this issue before? What could be causing it, and how can I resolve it? Any help would be greatly appreciated!

Bmisq


Profile picture for user igor-lw

Igor (LW Team)

Venezuela
03/19/2025

Hello,
Thanks for your message.
It's a great idea to share worksheets, however, please note when sharing them via QR code or URL shortener tools, they create a new, short URL (and not the original one).

-- Have you tried sharing the original worksheet URL with your students? Does that work?
-- Can you provide us with more details, e.g. Original URL, title and author of the worksheet.

You can provide us that information privately and send it to [email protected] for better assistance.

I'll look forward to hearing from you soon.

Kind regards.

Need assistance? We’ve got your back

Whether you’re looking for quick answers from our articles or direct help from our support team, we’ve got you covered.

Image
Get Help And Start using Liveworksheets

Instructions & Guidelines

If you need more help, you can check our articles and guides.
Search Help
Image
Contact Us We'll Answer All Your Questions

Contact Support

Reach out to us directly and ask a question to get help.
Contact us