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Some sheets don't work!!

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Carla Manuppelli

Italy
02/09/2025

Goodmorning! I can't use many worksheets that are supposed to be interactive. The words to be moved don't appear as in the picture attached.

Is it a problem of my personal account?? Thank you in advance for your help!

Carla Manuppelli 

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Profile picture for user cmanuppelli

Carla Manuppelli

Italy
02/9/2025

Goodmorning! I can't use many worksheets that are supposed to be interactive. The words to be moved don't appear as in the picture attached.

Is it a problem of my personal account?? Thank you in advance for your help!

Carla Manuppelli

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kohai

Latvia
02/10/2025
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That worksheet works for me. I tried it on my PC and on my mobile. I can move Drag and Drop objects.

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Igor (LW Team)

Venezuela
02/10/2025

Hello,
That is odd,
To help you to investigate the issue further, please contact us with more details at [email protected] We'll do our best to help.

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Николай

Russia
02/12/2025

Some students sometimes have the same problem because there might be some problems with the Internet and the WS doesn't load completely. While doing a test in class, I have 20 computers with the same WS and all the students work simultaneously. Sometimes (quite rarely) one of the 20 computers has the same problem. Reloading the page (sometimes twice) 99% solves the problem.

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