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Issues with mp3 player

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life_line

Ukraine
08/27/2024

Hey you guys, there's a problem when I add the ws to the folder. If I play the audio in the ws, it is ok, but when I add it to the workbook and enter a preview mode of it, only 1 track out of 5 is playing (I'm taking into consideration two ws I uploaded).  It looks strange as well. Any reason? can you please fix that? The school year is just around the corner 🙈

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Igor (LW Team)

Venezuela
08/28/2024

Hello,
To help you to investigate the issue much better, please reach out to us using the contact link below
https://www.liveworksheets.com/contact
Thank you!

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TopiQacademia

Dominican Republic
10/13/2024

It happens to me so much, I solve it by changing the MP3 files names (in my computer) and uploading the files (with the new name) once again to the worksheets.

There's a problem with the platforms, I reported it once, but they couldn't figure out what was going on, so I had to try a lot of things in order to fix it, and finally, I solved it. If you change the MP3 names and it doesn't work, try to change it one more time. I suggest to use a short MP3 file name, short names are more likely to work.

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