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MP3 issue - temporary workaround

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Greg (admin)

United States
08/08/2023

We noticed that MP3 files with space in the title might not work correctly. Before saving the file, please remove all spaces. E.g., change file name "My Sound Test.mp3" to "MySoundTest.mp3". Please let me know if that helped or issue is still there. We will soon deploy the fix to accept these files.  
I would appreciate it if some teachers with this issue confirm it helped.

Thank you!

Greg


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Greg (admin)

United States
08/8/2023

Great thank you for checking it !!! We will deploy this fix in a few days.

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Greg (admin)

United States
08/8/2023

Thank you for checking Nikolai!

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Николай

Russia
08/9/2023

One more point that may be useful. The filename that didn't work was 2501_1 I changed it into 2501 So, not only space, but also a symbol may cause the problem.

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Jason Robert

United States
08/9/2023

Hello all, we've released an update to the MP3 functionality which we hope may have addressed your issues. Please check them now and let us know if they're working?

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Николай

Russia
08/9/2023

Thanks. Everything works fine while creating a new WS. (I didn't have problems with the old ones)

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AVU4P

Colombia
09/5/2023

que raro, por que a mi si me funciona pero en los workbooks ya no

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