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Aproximadamente uno de cada 3 de mis estudiantes no puede hacer el login. Imposible! Hemos intentado con lw_student_ / student_ / con el nombre original, nada funciona.
Hay forma de obtener algún tipo de soporte técnico de ustedes o van a seguir haciendo oídos sordos a todos nuestros reclamos???
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Hi, I had the same problem. Go to: My Dashboard -> My Students -> choose the corresponding group: There you find the modified user names.
JuditSexer
Hi Petra,
Thanks for your help. Unfortunately, I had already tried it...
Well, at least, now they answered an email I sent and they promise to solve it. Let´s cross fingers and wait ;)
Kind regards from Buenos Aires!
@Judit have you tried the suggestions raised here to solve the problem:
https://www.liveworksheets.com/community/q/topic/7110659/solution-stude…. There are some helpful steps here that may you. Please let us know if not, and the more detail you can offer the better so we can review.