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NO PUEDO VER MIS GUIAS DE TRABAJO EN MI SITIO WEB...

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Jennifer Ibarra

Colombia
07/28/2023

Buenos días, llevo más de un año trabajando con esta plataforma y estoy muy agradecido pero, no entiendo por qué ahora con esta actualización no puedo ver NINGUNA de mis hojas de trabajo y me sale el mensaje: La página www.liveworksheets.com ha rechazado la conexión. Necesito una orientación por favor...

 

Good morning, I have been working with this platform for more than a year, and I am very grateful but, I don't understand why now with this update I can't see ANY of my worksheets, and I get the message: The page www.liveworksheets.com has refused the connection. I need help, please...


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Jason Robert

United States
07/28/2023

We're sorry for any inconvenience you may be having as we have just launched the new website. This website update was necessary to allow us to continually improve the user experience and better support our users. It is our goal to continually improve the website and create new features to make the site better. We're aware of the issue of missing content and are currently working to resolve it. We ask for your patience during this time and are working diligently to resolve this issue as quickly as possible. We estimate that it should be resolved in the next few days. Please be assured that you will not lose any data. Once a solution is in place, we anticipate that you will be able to manually migrate your old data back into your account. We're currently working on the steps and procedure for this to occur and we'll communicate this to everyone to make it as easy as possible to restore your data once it is ready.

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Fabiana

Costa Rica
07/23/2024

Hola! Aún continua este problema? o realizaron alguna actualización? aún sigo presentando el mensaje que liveworksheets ha rechazado la conexión cuando comparto la URL con una plataforma externa.

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