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Changing Subscription Plan - Removing worksheets and workbooks

MissMartin

MissMartin

Trinidad & Tobago
01/12/2023
Hi, I can't access any of my workbooks because I have too many for the free subscription and my current subscription is expired. But I need to access the workbooks to be able to delete them. How can I do that? Also I have way too many worksheets for the current subscription. I have started deleting them but is there a way to select more than one worksheet to delete at once? I have to delete over 200 worksheets and 1 by 1 is very tedious. Thanks in advance to anyone who can assist.

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wmuniz2021

Puerto Rico
01/12/2023
Hi, I had a almost the same problem. So I deleted students that were not active , you can only have 100 students for free subscription and cleaned the recycle bin permanently. Issue resolved the account opened again with my workbooks and active students. Thanks God ! Hope this helps ;-)
CLAUDIA TOURNIER

CLAUDIA TOURNIER

Argentina
01/12/2023
Tengo el mismo problema que todos!!! alguien contesta por favor ?
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Cecilia Torres

Mexico
01/12/2023
Hello! I have the same problem... I've tried different options and nothing...

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