'How I stole great customer service - with pride!' - Lisa Ekström - TEDxLundUniversity

'How I stole great customer service - with pride!' - Lisa Ekström - TEDxLundUniversity
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  • Business Studies

  • Customer Service

  • Age 16+

  • level: Upper-Intermediate

  • English

Author's Instructions

It is a wonderful talk on cutomer service and marketing technique called 'word of mouth'.