Sales

  • English Language
  • 11th grade

Sales

Vocabulary - English Language

Task 1. 

Match the sales terms with their definitions:

  1.  
  2. 1. Prospect
  3. 2. Close the deal
  4. 3. Upsell
  5. 4. Cross‑sell
  6. 5. Objection
  7. 6. Follow‑up
  8. 7. Pipeline

      A. A potential customer who has shown interest in your product.
B. The process of moving a potential customer through the sales stages.
C. A person or company that might become a customer.
D. To finalize a sale and get the customer’s agreement.
E. A customer’s concern or reason for not buying.
F. To sell an additional, related product to an existing customer.
G. To offer a higher‑end version of the product the customer is considering.
H. Contacting a customer after the initial interaction to check satisfaction or offer more.

 

Task 2. Handling Objections 

You are a sales manager at a tech store. Your customer has the following objections. Respond politely and persuasively (2–3 sentences per reply). Use phrases like:

 

I understand your concern…

That’s a great question…

Let me explain how…

Actually, this feature helps you…

 

This laptop is too expensive. I can find a cheaper one online.
Your reply: _________________________________________________________________________________________

_________________________________________________

_________________________________________________

I’m not sure this software will work with my current system»
Your reply: _________________________________________________________________________________________

_________________________________________________

_________________________________________________

I need more time to think about it
Your reply: _________________________________________________________________________________________
_________________________________________________
_________________________________________________

 

Task 3. Writing: Sales Email 

Task. Write a short sales email (80-100 words) to a potential

client. Use the template below and include:

1) a clear subject line

2) a greeting.

3) 1–2 sentences about your product/service

4) 1 benefit for the client.

5) call to action (e.g., «Let’s schedule a call…»).

6) A polite closing.

Template:

Subject: ___________________________________________________________________________________________

Dear (Client’s Name),

__________________________________________________________________________________________________
__________________________________________________________________________________________________

I believe this solution will help you ______________________________________.

Would you be available for a quick call next week to discuss 

further?

Best regards,
(Your Name)
(Your Position)

 

Task 4. Discussion Questions 

Answer 2 of the following questions in 2–3 sentences. 

Use professional vocabulary from Part 1.

  1.  
  2. What are the most important qualities of a successful salesperson? Why?
  3. How can technology (e.g., CRM systems) improve the sales process?
  4. Why is follow‑up important after closing a deal?

Your answers:

  1. ______________________________________________________________________________________________
  2. ______________________________________________________________________________________________
  3. _____________________________________________________________________________________________________________________________________________

Evaluation Criteria:

Vocabulary: Accurate use of sales terms (Task 1, 4).

Communication: Polite, persuasive language (Task 2, 3).

Structure: Clear organization in writing (Task 3).

Fluency: Logical, concise answers (Task 4).

 

Math Unit 3 Review

Math

🎨 Shapes and Sides

  1. 🧐 Sorting Shapes by Sides

    • Question: Greg was sorting shapes into groups by the number of sides. He made a group of shapes that had more than three sides. Which of the following shapes CANNOT be part of this group?

      • A. ▲ (Triangle)
      • B. □ (Square)
      • C. ⬟ (Pentagon)
      • D. ⭐ (Octagon)
  2. 🛏️ Flat Surfaces on Shapes

    • Question: Which TWO shapes have only 2 flat sides?

      • A. 🏢 (Cube)
      • B. 🌆 (Cylinder)
      • C. ⬤ (Sphere)
      • D. 💨 (Cone)
  3. 🔀 Combining Shapes

    • Question: What two shapes can be joined without overlap to form this square?

      • A. ▲ + ▲ (Two triangles)
      • B. ▲ + ⬤ (Triangle and circle)
      • C. □ + ▭ (Square and rectangle)
  4. 🔨 Building Figures

    • Question: Which figures can be made by putting the shapes together? Choose TWO.

      • A. 🌆 + 🏢 (Cylinder and cube)
      • B. 💨 + 🏠 (Cone and rectangular prism)
      • C. 🏢 + 🏠 (Cube and rectangular prism)
  5. □ Squares Have 4 Sides

    • Question: All of these shapes are squares. Which of these is true?

      • A. All squares are 🔶 (yellow).
      • B. All squares have 4 sides.
      • C. All squares are the same size.

🔢 Patterns and Numbers

  1. ➕ Counting Patterns

    • Question: What comes next in the sequence 29, 28, 27, 26, ___?

      • A. 24
      • B. 25
      • C. 23
  2. 💃 Swings Pattern

    • Question: Sarah and her friend Jelicia are on the 8th and 9th swings. Continuing the pattern, what colors are their swings?

      • A. 🟢, 🟢 (Green, Green)
      • B. 🟢, 🍊 (Green, Orange)
      • C. 🍊, 🟢 (Orange, Green)
  3. 🥜 Sharing Cookie Cake

    • Question: Some friends want to share a cookie cake. How much will each friend get if they divide it equally? Choose TWO ways.

      • A. ½ (One-half)
      • B. ¼ (One-quarter)
      • C. ⅓ (One-third)

🧍 Word Problems

  1. 🍬 Candy Problem

    • Samson went to the candy store. He bought 16 pieces of candy. He eats 2 pieces on his way home and 2 more before dinner. Later, he eats 2 more pieces before going to bed. How many pieces of candy does he have left?

      • A. 14
      • B. 10
      • C. 8
  2. 🔺 Tally Chart

    • Andrea drew squares and ovals on her paper. After she was done, she created a tally chart to see how many of each shape she drew. How many more ovals did Andrea draw than squares?

🔠 Fractions and Sharing

  1. 🔷 Equal Shares

    • Look at the squares below. One square is divided into fourths, and the other into halves. Which sentence is true?

      • A. All the shares are the same size.
      • B. Only the shares on the left are the same size.
      • C. The shares on the right are smaller.

🎨 Favorite Shapes

  1. 📊 Chart Problem

    • Mr. Carter asked his class what their favorite shapes were and recorded the choices. Use the chart to answer: Which shape was chosen the MOST?

      • A. ▲ (Triangle)
      • B. 🌆 (Cylinder)
      • C. 🏢 (Cube)

📚 Study Tips:

  • Review the names and properties of shapes (number of sides, flat surfaces).
  • Practice recognizing patterns in numbers and colors.
  • Work on basic addition and subtraction for word problems.
  • Understand how to divide items into equal shares (½, ¼).
  • Remember to read each question carefully before answering!

 

trip,journey ,voyage, way

Vocabulary

1. Trip:

  • A trip is a short journey or excursion for a specific purpose, often involving traveling from one place to another and returning.
  • It is typically associated with leisure, business, or a brief outing.

Examples:

  1. We're planning a weekend trip to the beach.
  2. I took a trip to the grocery store to buy some milk.
  3. The family went on a road trip across the country.

2. Journey:

  • A journey is a longer and more substantial travel experience.
  • It often implies a sense of personal growth or transformation, and it doesn't necessarily have a specific destination.

Examples:

  1. Her journey of self-discovery took her to many different countries.
  2. The journey from childhood to adulthood is filled with challenges.
  3. The train journey from New York to Chicago was scenic and relaxing.

3. Way:

  • "Way" refers to the route or path one takes to reach a destination.
  • It can also refer to a means of achieving something.

Examples:

  1. Is there a faster way to get to the airport?
  2. She found a creative way to solve the problem.
  3. The way to the summit was steep and challenging.

4. Voyage:

  • A voyage is a long journey, typically by sea or in space.
  • It often suggests a sense of adventure and exploration.

Examples:

  1. The sailors embarked on a perilous voyage across the Atlantic.
  2. The spaceship's voyage to Mars took several months.
  3. His book recounts the incredible voyage of early explorers.

Now, here's a worksheet with blanks for you to fill in. Choose the appropriate word (trip, journey, way, or voyage) for each sentence.

 

Worksheet:

  1. We're planning a weekend __________ to the beach.
  2. Is there a faster __________ to get to the airport?
  3. Her __________ of self-discovery took her to many different countries.
  4. The family went on a road __________ across the country.
  5. She found a creative __________ to solve the problem.
  6. The train __________ from New York to Chicago was scenic and relaxing.
  7. The sailors embarked on a perilous __________ across the Atlantic.
  8. The __________ from childhood to adulthood is filled with challenges.
  9. The spaceship's __________ to Mars took several months.
  10. His book recounts the incredible __________ of early explorers.

 

Simple Present

Grammar - English Language

 📝 SIMPLE PRESENT – AFFIRMATIVE FORM

A2 Worksheet – 90 minutes

⏱️ ACTIVITY 1 – Read & Notice (10 minutes)

Read the sentences. Underline the verb.

Maria works in an office.

Carlos lives near the city.

Anna drinks coffee every morning.

Josh studies English at night.

Laura wakes up early on weekdays.

👉 Focus: verb + -s with he / she

⏱️ ACTIVITY 2 – Complete the Sentences (10 minutes)

Complete using the correct verb in the affirmative form.

(work – live – eat – study – play)

Sofia __________ in San Salvador.

Daniel __________ English every day.

Karla __________ lunch at noon.

Luis __________ soccer on weekends.

Emma __________ in an office.

⏱️ ACTIVITY 3 – Choose the Correct Verb Form (10 minutes)

Circle the correct option.

Mark (work / works) at a hospital.

Ana (study / studies) English online.

They (live / lives) near the park.

Josh (eat / eats) breakfast at home.

We (watch / watches) TV at night.

⏱️ ACTIVITY 4 – Match (10 minutes)

Match the subject with the correct sentence.

Subject

Sentence

1. Maria

a. work in an office

2. Maria and Paul

b. works in an office

3. I

c. eats lunch at noon

4. Daniel

d. eat lunch at noon

⏱️ ACTIVITY 5 – Fix the Sentence (Error Correction) (10 minutes)

Correct the sentences.

She work in a bank.

Carlos live in the city.

Anna drink coffee every day.

He study English at night.

Laura watch TV after dinner.

✍️ Write the correct sentence.

⏱️ ACTIVITY 6 – Sentence Building (10 minutes)

Use the words to write affirmative sentences.

(Karla / work / in a store)

(Josh / play / video games / at night)

(Maria / read / books / every day)

(Daniel and Ana / live / near the city)

(Emma / wake up / early)

⏱️ ACTIVITY 7 – Fill the Table (10 minutes)

Complete the table using affirmative simple present.

Name

Verb

Sentence

Luis

work

__________________________

Sofia

study

__________________________

Mark

eat

__________________________

Anna

live

__________________________

⏱️ ACTIVITY 8 – Choose the Best Ending (10 minutes)

Complete the sentence with the best option.

Julia works __________

a) every day

b) yesterday

Paul eats lunch __________

a) now

b) at noon

Emma studies English __________

a) every night

b) right now

⏱️ ACTIVITY 9 – Personalize with Names (10 minutes)

Write sentences using the names given.

David + work

→ _______________________________

Laura + drink coffee

→ _______________________________

Josh and Mark + play soccer

→ _______________________________

Sofia + live near the park

→ _______________________________

⏱️ ACTIVITY 10 – Short Paragraph (10 minutes)

Write a short paragraph (5–6 sentences) about one person.

Use:

name

job or activity

routine

time expression

📝 Example starter:

“Maria works in an office. She wakes up early…”

⏱️ ACTIVITY 11 – Circle the Rule (10 minutes)

Circle the correct rule for each sentence.

She works at a store.

→ a) base verb

→ b) verb + s

They live near the city.

→ a) base verb

→ b) verb + s

He studies English.

→ a) -s

→ b) -ies

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