Customer-Friendly Jargon for Contact Centers

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Instrucciones del autor

Listen carefully to the phone call between the agent and the customer. Fill in the blanks with the correct phrases you hear.

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11A Vocabulary Th2 Q1

Vocabulary - Language Arts

vocabulary 

11A Vocabulary Th2

Vocabulary - Language Arts

vocabulary 

Listen, drag, and drop!

Vocabulary - Language Arts

Listen to the audio carefully, after that, drag and dtrop to the correct picture!

Daily Activities

Vocabulary - Language Arts

Listen to the audio, read the texts carefully, and complete all the exercises.